Effective Date: July 6th, 2025
Website: https://csacertification.com
Legal Entity: Creating Sustainable Communities LLC (A Connecticut Limited Liability Company)
Creating Sustainable Communities LLC (“CSC,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://csacertification.com (the “Site”).
By using the Site, you consent to the data practices described in this policy. If you do not agree, please do not use the Site.
1. Information We Collect
We may collect the following information when you interact with our Site:
Information You Provide to Us
- Your name, email address, phone number, and other contact details
- Payment information (processed via Stripe; we do not store full credit card numbers)
- Account registration details (username, password, etc.)
- Information submitted via contact forms or email
Automatically Collected Information
- IP address, browser type, device type
- Pages visited and time spent on the Site
- Referring website
- Cookies and usage data (see our Cookies Policy)
2. How We Use Your Information
We use your information to:
- Provide access to the CSA certification course and account features
- Process payments and manage subscriptions
- Send transactional and account-related communications
- Respond to your inquiries and provide support
- Improve our website, services, and user experience
- Comply with legal obligations
We may also use aggregated, non-personal data for analytical purposes.
3. Payment Processing
All payments made on the Site are processed securely through Stripe. CSC does not store your full credit card number or sensitive financial data. Please refer to Stripe’s privacy policy for more information.
4. Email and Subscription Communications
If you enroll in the certification program or contact us, we may send you transactional emails or important service updates. Marketing emails will only be sent with your consent, and you can unsubscribe at any time.
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers who help us operate the Site and deliver services (e.g., payment processors, email platforms), under strict confidentiality agreements.
We may disclose information if required to do so by law or in response to valid legal requests.
6. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. While no system is 100% secure, we strive to protect your personal information to the best of our ability.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and accounting obligations.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or update inaccurate information
- Request deletion of your data
- Object to or restrict certain data processing
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us at info@creatingsustainablecommunities.org.
9. Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children.
10. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of the Site after such changes indicates your acceptance.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Creating Sustainable Communities LLC
Email: info@creatingsustainablecommunities.org
Website: https://csacertification.com
Parent Website: https://creatingsustainablecommunities.org
Mailing Address: 6 Briarwood Rd, West Hartford, CT, 06107-2901, United States